 The return is finished. The partner has reviewed it. The job is ticked off in XPM.
Then it sits. What happens between that moment and the lodgement being signed, paid and closed is the part most firms have never mapped. It gets handled by the support team, it happens in the background, and it rarely shows up in a workflow review. But it is where a surprising amount of your firm's capacity goes, and it is the first thing to break in a peak period. The Next Chapter of Global Capability: What Australian Businesses Should Be Thinking About Now16/9/2026
 For more than a decade, Australian businesses have looked offshore to solve talent shortages, reduce operational costs, and create scalability. What began as a transactional approach to outsourcing has evolved into something much more strategic. Today, the most successful organisations aren't simply building offshore teams--they're building global capability.
More Than Quantity. The Quantity vs Quality Debate: How Better Preparation Leads to Better Clients2/9/2026
 Many accounting firms are surprisingly hesitant to talk about sales, growth, or business development, even though it sits directly behind long-term advisory work and revenue generation - not only for their business, but also for their clients.
Perhaps it’s because these terms are easily associated with “more customers,” more compliance work, and ultimately more pressure in an already highly demanding and regulated profession. |
AuthorClarity Street was conceived from years of engaging with Accounting firms on a daily basis and a constant desire to make Accounting firms & SME’s more efficient and profitable. Archives
September 2026
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