How to Outsource well.
So, you’re thinking of outsourcing. Great! However, let’s get a few things straight from the get-go. Outsourcing is not some ‘magic black box’ that you send your work to, and simply comes back complete ready for review. There are several ways in which you can outsource, and all of them involve building a relationship with your outsourcing staff. Think of outsourcing as hiring another team member, that just happens to live overseas.
Different outsourcing providers offer different outsourcing solutions from hiring individuals as new employees dedicated to your specific firm, to a more general service where your work is handled by a team of people. Either way, your training and support are needed (in some varied capacity) as they know you would like your work done in your way, using your software, processes, and procedures.
Like onshore staff, you will need to onboard, train, keep staff up to date on your firm’s changes in processes and procedures. You can even include them as part of your team meetings, CPD sessions and the like. Outsourcing is not out of mind, it is very much about the professional relationship you build, and the better that relationship the more successful your outcome will be, as an outsourced staff member is a human being, just living in another country.
Clarity Street has worked with a variety of outsourcing companies directly and indirectly via our clients, so we have experience when it comes to finding an effective outsourcing solution. While we haven’t worked with everyone, who could, these providers we’ve listed are a good starting point. We encourage you to start your investigation, with the ones we’ve provided links for, and we are always happy to chat further with you if you’re a little unsure. In no particular order, below you can find our suggestions.
Different outsourcing providers offer different outsourcing solutions from hiring individuals as new employees dedicated to your specific firm, to a more general service where your work is handled by a team of people. Either way, your training and support are needed (in some varied capacity) as they know you would like your work done in your way, using your software, processes, and procedures.
Like onshore staff, you will need to onboard, train, keep staff up to date on your firm’s changes in processes and procedures. You can even include them as part of your team meetings, CPD sessions and the like. Outsourcing is not out of mind, it is very much about the professional relationship you build, and the better that relationship the more successful your outcome will be, as an outsourced staff member is a human being, just living in another country.
Clarity Street has worked with a variety of outsourcing companies directly and indirectly via our clients, so we have experience when it comes to finding an effective outsourcing solution. While we haven’t worked with everyone, who could, these providers we’ve listed are a good starting point. We encourage you to start your investigation, with the ones we’ve provided links for, and we are always happy to chat further with you if you’re a little unsure. In no particular order, below you can find our suggestions.
Set Up My Offshore (SUMO)Set Up My Offshore (SUMO) provides a quality-focused, cost-effective solution for driving business operations with highly skilled and capable staff based from their offices in Manila. SUMO is driven to provide an alternative to the outsourcing and corporate BPO model and thrive on an environment that will give the best value to the client and the team members themselves.
Building processes, cultivating culture, and infrastructure has been critical to what SUMO does, and ensures that they are accessible to all types of SME’s and Corporate businesses across Australia. Get in touch with them here: setupmyoffshore.com.au |
Seamless SMSFSeamless SMSF, a leading specialist in the Australian SMSF industry, are committed to empowering elite Accounting and Financial Advisory practices across Australia. They understand their client's objectives and provide strategies and resources that help them reach their goals more efficiently.
They are not just an audit solutions provider. They are a partner in your growth journey, ensuring a client-centric approach that propels your firm towards success. Seamless SMSF specialise in resource support and growth solutions, designed to amplify your firm's profitability, operational efficiency, and capacity. Get in touch with them here: www.seamless-smsf.com.au |
CountHQ
CountHQ provides Managed Resource Solutions to Australian Accounting Firms. By having a strong footprint offshore, they're able to provide fast, flexible and scalable resourcing solutions across varied disciplines and engagement models.
They provide their clients the ability to build cross discipline team capacity, structured to their existing workflow and needs. Ben (Director): 'By offering managed solutions, CountHQ shares responsibility for the success of a project, rather than leaving you with the risk (be it staff capability or staff leave and turnover). We partner with our clients'. Get in touch with them here: counthq.com.au |
The Outsourced Accountant (TOA)TOA Global is a people business, 100% designed for the accounting industry.
They enable savvy accounting firms to deliver great advice by supplying them with highly skilled people. Because great accountants make the difference between good and great businesses. Get in touch with them here: toaglobal.com |
IntogreatIntogreat offers full-service offshoring to companies who have an eye not only on cutting costs, but also on growing their business. With time-consuming administrative roles being taken care of by remote staff, the onshore operation can devote itself to more client-facing tasks and focus on customer care and attention, and improving the client experience.
Hiring offshore staff expands a company’s resources by adding highly intelligent and capable people to an existing line-up; a move which invariably leads to elevated business growth. Intogreat also provides onshore/offshore leadership and support to make the transition to offshoring simple and painless. Get in touch with them here: intogreat.com.au |
TeamUpHire Top Accountants in The Philippines with TeamUp DirectHire.
Say goodbye to ongoing offshoring fees and hello to your new global team. At TeamUp, we recruit the best talent, so you can build your own team culture and focus on growing your accounting practice. You pay a one-time hiring fee of USD 4,000 and that's it - there are no additional costs, even if your new hire stays for years. Get in touch with them here: hireteamup.com |