When hiring the right IT provider could save your sanity!

“It was one of those cases where you approve the broad, general principle of an idea but can't help being in a bit of a twitter at the prospect of putting it into practical effect. I explained this to Jeeves, and he said much the same thing had bothered Hamlet.”

― P.G. Wodehouse, Jeeves in the Morning

Whether you are a PG Wodehouse fan or not, you will have heard the name of his famous character - Jeeves. Jeeves is the quintessential butler whose presence ensures that things just happen, almost like magic. Jeeves makes sure that everything is running smoothly and that things are there when we need them. He supports you, when you need support and sends you on your merry way when you have things to do. We all need a Jeeves in our lives, someone whose presence is felt almost through their absence. Don’t you think so?

 
Work is stressful enough dealing with clients, deadlines, the Tax Office, ASIC, Job Keeper, follow-ups, KPIs, training, etc. The list feels endless at times, and what is one of our most frustrating aspects of work? When the computer fails. It gives us an immediate and visceral hatred of technology that is so palpable we feel like pouring boiling acid all over the computer and watching it melt onto the floor, then we want to set it on fire again and watch it burn for its crimes. However, perhaps during times when working is challenging enough, adding extra stress isn’t the best idea. So what do we do?
 
You could manage your own IT of course. No problem you think, you can work this out. You know about: server maintenance, security, Exchange-based email signatures, email management, user groups, virus management, O365 account management, domain hosting, VOIP Phone management and of course what to do when it won’t f$%king print. But then you think, perhaps not. Perhaps I don’t need to do this myself. Where is Jeeves?
 
Hiring your Jeeves can take time, like any support. The right “IT-Jeeves” that is fit for purpose is worth the investment of investigative time. But how do you find your Jeeves? Well, like most households - ask your neighbours. What are other people doing? Who are they using?
 
Those who live on Clarity Street (see what I did there) find their Jeeves with a little help from their neighbours and from Clarity Street directly. We have worked with some really great Jeeves, and we’ve worked with some firms that have created an opportunity for their previous Jeeves to explore other support opportunities elsewhere. Why? Because you want to avoid punching your laptop in its stupid ‘blue screen of death’ face - that’s why.
 
On Clarity Street, we work with about four different IT Jeeves, each with their own proven strength and reliability in ensuring your IT ecoSystem remains an active working ecoSytem, with the behind-the-scene silent support you expect.
 
If you feel like it’s time for a new Jeeves, reach out and we can help you in your recruitment and make some suggestions. In the meantime, while we are all diligently working from home, I share with you this pearl of wisdom:
 
There are moments, Jeeves, when one asks oneself, 'Do trousers matter?'" "The mood will pass, sir.

P. G. Wodehouse