“It was one of those cases where you approve the broad, general principle of an idea but can't help being in a bit of a twitter at the prospect of putting it into practical effect. I explained this to Jeeves, and he said much the same thing had bothered Hamlet.”

― P.G. Wodehouse, Jeeves in the Morning

Whether you are a PG Wodehouse fan or not, you will have heard the name of his famous character - Jeeves. Jeeves is the quintessential butler whose presence ensures that things just happen, almost like magic. Jeeves makes sure that everything is running smoothly and that things are there when we need them. He supports you, when you need support and sends you on your merry way when you have things to do. We all need a Jeeves in our lives, someone whose presence is felt almost through their absence. Don’t you think so?

So, you’re thinking of outsourcing. Great! However, let’s get a few things straight from the get-go. Outsourcing is not some ‘magic black box’ that you send your work to, and simply comes back complete ready for review.

There are several ways in which you can outsource, and all of them involve building a relationship with your outsourcing staff. Think of outsourcing as hiring another team member, that just happens to live overseas.

Working with a business consultant should be a rewarding experience. However, things can go wrong when expectations and reality do not meet. Many of our clients ask us what they can expect from the process, and this article is written to help you understand what to expect on the journey with us, and what our relationship will be like. Understanding the true nature of engaging external support should help ensure that you have a successful partnership and achieve your goals with minimum stress.