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Accountants often get caught up with the amount of workload they have, and forget why they initially decided to start their business. They can struggle to remember what type of clients they actually want to help and take care of.
So, how can you define the right type of client for your accounting firm?
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Capacity is one of the biggest issues in the accounting industry. It's become especially noticeable in the last two years with all the new government grants being introduced during the COVID-19 pandemic.
So, what can an accounting firm do to help improve their work capacity? Where is another printer cartridge? Why doesn’t my password work all of a sudden? Where can I find the document, I had last week? There is no sugar left! What’s Practice Ignition for? How do I send a DocuSign document? How can I do a share split? Where do I get to check if an invoice has been paid? These sound like a lot of questions, but to a Practice Manager of a Public Practice Accounting firm, these can all be summarised into what is effectively the question asked every fifteen minutes – Can you help me with this? And of course, the answer is always “Yes”.   Slipstream Group help financial planners and accountants achieve their potential. Slipstream’s group coaching and business planning services help firms to grow revenue, maximize profit, boost team engagement, enhance lifestyle and help you run an improved version of your business.
 Since leaving Xero in 2016, Donnie Buchannan has been successfully helping firms migrate to Xero. Eventually, he launched Entry Counts, as he believes that "each entry counts" in every financial or operating system. Entry Counts specialises in the design, build and training of Xero's report templates and financial statements.
In an industry with a lot of moving parts, it is easy to try and be all things to all people. At Clarity Street, we have a clear line between what we are good at and what we are experts in. When we are not the expert, we partner with someone who is. Donnie is that expert when it comes to setting up Xero Reports and Financial Statements. Do you struggle finding your handwritten notes? Notud is the easiest way for paper people to go paperless!
Almost weekly we are asked, when is the best time to change your internal business infrastructure and why. These questions come from two perspectives: either because you want to or because you have to, it’s simple really. If you want to, it shows your staff and your clients that you are trying to keep up with what’s happening both inside your industry and with business in general. If it’s because you have to, it means that you try to avoid life’s constant – change, and you are likely to have systems, processes and staff that are tired and worn out.  At Clarity Street, we strive for a best practice approach to practice management and as such, we do our best to keep up to date with all the latest applications, adjusting our App Stack accordingly. Our latest App Stack comes with a few additions of new applications and new services that can help improve the operations and effectiveness of your practice.  For those that know our app stack well, you may notice some aesthetic changes we’ve made. With so many great apps in the marketplace now, we need everything to fit nicely, and as you accountants know best, it must balance. More details below!
“It was one of those cases where you approve the broad, general principle of an idea but can't help being in a bit of a twitter at the prospect of putting it into practical effect. I explained this to Jeeves, and he said much the same thing had bothered Hamlet.” ― P.G. Wodehouse, Jeeves in the Morning  Whether you are a PG Wodehouse fan or not, you will have heard the name of his famous character - Jeeves. Jeeves is the quintessential butler whose presence ensures that things just happen, almost like magic. Jeeves makes sure that everything is running smoothly and that things are there when we need them. He supports you, when you need support and sends you on your merry way when you have things to do. We all need a Jeeves in our lives, someone whose presence is felt almost through their absence. Don’t you think so?
So, you’re thinking of outsourcing. Great! However, let’s get a few things straight from the get-go. Outsourcing is not some ‘magic black box’ that you send your work to, and simply comes back complete ready for review.  There are several ways in which you can outsource, and all of them involve building a relationship with your outsourcing staff. Think of outsourcing as hiring another team member, that just happens to live overseas.
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AuthorClarity Street was conceived from years of engaging with Accounting firms on a daily basis and a constant desire to make Accounting firms & SME’s more efficient and profitable. Archives
January 2022
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