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Your Clients Are Talking. But Are You Actually Listening?

8/7/2026

 
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There's a moment in almost every client meeting that accountants know well. 

Your client is mid-sentence, explaining a messy situation with a supplier or worrying about cash flow going into the next quarter, and instead of being fully present, your eyes drift down to your notepad. You're scribbling. You're abbreviating. Half-listening while your brain races to capture the last sentence before it evaporates. 

You miss the hesitation in their voice. You miss the thing they almost said but didn't. You miss the real question underneath the question. 

This is the quiet problem sitting inside accounting and bookkeeping practices right now, and almost nobody is talking about it. 

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Digital Document Signing for Deeds: What You Need to Know

26/6/2026

 
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Permanent changes to how deeds can be executed and witnessed have been introduced by the Federal government and certain State governments. These changes make electronic signing more widely possible, but rules still vary depending on the jurisdiction. 

Currently, Queensland, New South Wales and Victoria have passed permanent changes allowing electronic execution in certain circumstances, while South Australia, Western Australia, Tasmania, the ACT and Northern Territory have not. 

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When AI tools go wrong: Who wears the risk?

10/6/2026

 
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Artificial intelligence (AI) is rapidly finding its way into accounting practices. From drafting emails to automating repetitive tasks, many firms are experimenting with AI tools to improve efficiency. A newer development is the rise of “vibe coding” where users build small applications or agents using AI prompts rather than traditional coding. 
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While the technology is impressive, it raises an important question for accountants. If an AI-built application mishandles client data or causes a loss, how does that interact with professional indemnity (PI) insurance? 

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How to manage multi-entity workflows with GATHER.nexus

27/5/2026

 
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Moving from a single-entity corporate structure to a multi-entity structure is a significant step in a business’s growth journey.

It is often driven by overseas expansion, corporate acquisitions, more sophisticated tax structuring (IPco and Opcos) or the build-out of a multi-site business (hotels, bars, gym clubs, and garden centres being some typical examples).
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For scale-up Technology businesses, this is often accompanied by Venture Capital fundraising activity.


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The AML questions accounting firms are quietly worrying about

13/5/2026

 
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Every AML session follows a familiar pattern. The presentation wraps up, the slides disappear, and then the real questions start. 

That is when the chat fills up with what people are actually concerned about. 

After running multiple AML discussions with hundreds of accounting professionals, the same themes kept surfacing for Seamlss. Most firms are not ignoring AML. They are simply unsure how to begin. 

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Why Are More Businesses Choosing Pinch to Automate Payments (and Actually Get Paid Faster)?

26/4/2026

 
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Let’s be honest, getting paid on time shouldn’t be one of the most tedious, time-consuming tasks in a business. But for many service providers, it still is. 

If you’ve ever sighed at the thought of another reminder’s email, a spreadsheet full of outstanding invoices, or awkward conversations about late payments, you’re not alone. And that’s exactly why more businesses are turning to Pinch Payments, a smarter, simpler way to take the admin out of accounts receivable. 

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Payday Super: Leading the Transition and Building a Smarter Practice

3/4/2026

 
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From 1 July 2026, Australian employers will be required to pay superannuation at the same time as wages, rather than monthly or quarterly. Super contributions will also need to reach employees’ funds within seven calendar days of payday. 

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The 5 Practice Metrics Every Firm Should Check Before 10 a.m.

12/3/2026

 
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It’s 10 a.m. 

Do you know how your firm is performing right now? 

For many accounting practices, mornings are a scramble: emails piling up, meetings running over, spreadsheets scattered across systems. Partners chase updates, managers juggle workloads, and admins piece together numbers. By the time you know what’s happening, half the day is gone. 

High-performing firms do not wait. By 10 a.m., they already know who is at capacity, what is on track, and where bottlenecks are forming. This visibility keeps teams focused and partners in control. 

Here are the five metrics you should check every morning. 

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How Automation Transformed Michelle Irwin’s Practice

25/2/2026

 
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From Ledgers to One-Click Reconciliations 

Michelle started her career reconciling bank accounts manually in ledger books. One cent out of place, and she’d spend hours tracking it down. That discipline stayed with her, but so did the desire for better systems. 

Today, her firm is fully cloud-based, using Xero and AccountKit to automate the bookkeeping tasks that previously consumed her time. These aren’t trendy add-ons, they’re essential tools that save hours, improve accuracy, and let her deliver higher-quality service without working longer hours. ​

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Tranche 2 Is Not a KYC Problem. It’s an Operational Problem.

16/2/2026

 
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Across the accounting industry, the reaction to AUSTRAC’s Tranche 2 reforms has been predictable.

Webinars.
Policy templates.
Identity verification tools.
Consultants offering implementation support.
There is no shortage of activity.

But there is a structural misunderstanding happening in real time: 
Tranche 2 is not a KYC problem. It’s an operational governance problem.
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Firms that treat it as a verification exercise will struggle.
Firms that treat it as infrastructure will be ready.

Read More
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    Author

    Clarity Street was conceived from years of engaging with Accounting firms on a daily basis and a constant desire to make Accounting firms & SME’s more efficient and profitable. 

    The observations and opinions in the articles written here, aim to challenge, inspire and provoke change into making your business better!  

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  • Home
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